12/22/2023 0 Comments Td auto finance phone payment![]() ![]() To avoid any delay in receiving my portion of the money I called all tree parties involved which meant the TD Auto Finance to make them aware of the balanc soon to be paid in full, *** to let them know my bank will be calling to verify the check and of course the bank I bank with. The vehicle had a loan balance of 24,994.50which would mean I would receive a portion of 10,632.00. An insurance claim was filed and I received a check on the 8th of January for 35,626.50 for the worth of my vehicle at the time it was purchased. I just returned back to work and I've struggling severely.ĭecember fourteenth my 2017 *** was totalled in a car accident. They were very ***, and cold to me despite my efforts in trying to clear up this bill. ![]() I informed them that I made an arrangement with the previous representative that I would make my regular payments for now but I can increase payments starting ending September early October. They forcing me to pay $1100 which I do not have. They threaten me that they are going to take away my vehicle. I called them about the matter and they were very *** and *** to me. ![]() They are not authorized to my account as I make payments online banking. A few days later I soon realized that they *** seized my account. The representative understood my situation and noted it so that I do not go into collection. I've been struggling financially and I can not pay $1900 all at once. I stated to the representative once I get my other bills under control I will then increase in my payments she stated that it was fine. I made a payment arrangement for August 16th stated that I can make regular payments of $250.00 bi-weekly for now because I need funds to buy groceries, pay for the hydro, pay for my medication, pay for my phone, and pay for other bills. I made a payment of $1200 in April or May which took away from my other bills. I have fallen behind in my car payments and have tried to work and make arrangement with them. Also they are now saying I'm in arrears $196.00 when I have called back on August 23rd as well as August 26th asking them where my refunds are cause I am still waiting. Now I have asked them to refund me when I called them back on August 20th the amounts I did not authorize them to take. As of August 19th they have taken out a total of $1123.75. Now what happened is they took out that $538.75 as agreed, but they also took out an additional $146.25 + $438.75. So I also agreed for her to split that $200.00 in arrears for a payment of $538.75 toĬome out August 19th. So then again I arrange for her to take out my regular payment $438.75 and now I'm only $200.00 dollars in arrears. Several times a day, I answered the phone August 12th they didn't take out a payment and stated I'm $638.75 in arrears and didn't take out a regular payment. Then for several days after they where phoning me 3 times a day then didn't take out a regular scheduled payment until I spoke with a representative and she took the payment out of $438.75. Then on July 4th I was told I had to add another $60.00 to my regular payment witch was made on July 09, a total of $483.76 and at the point I was granted my 2 payment deferrals. On June 8th I had made arrangements to make a $832.50 payment and another $638.75 on June 25th payment to gain 2 payment deferrals and be completely caught up in payments as I was told by a representative I would receive as promised if I make these extra payments to get caught up. In May of 2019 I was $1998.00 dollars behind in auto loan payments. ![]()
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